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5 better ways to measure your Social Brand equity

Aug 26, 2019

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Did you Google an unknown word recently? Did you WhatsApp your long lost college mate to catch up some time? Or use a Band-Aid to cover up that cut you got while playing a high-spirited match of football?

Do you notice anything shared in the above questions? That’s right, a brand’s name replaced the actual verb for the action to be done, yet had the same connotation.

In the above examples, sending a text message was replaced by the name of a popular instant messaging service, i.e., Whatsapp. Similarly, the action of looking up something on the Internet was replaced by the name of the search engine giant, Google. 

If you own a company which provides certain products and services, you must be curious how much value your company derives from the customer’s perception of your brand name. In simple words, this is known as your social brand equity.

Measuring your social brand equity is a crucial factor in driving your business forward.

Three significant components can analyze brand equity:

1. The consumer perception of the brand
2. The effect this perception has on the company
3. The value of this effect on the brand

Determination of brand equity is highly subjective, as it is greatly affected by the emotions of people for a particular brand say for Gambling software development. Many tangible and intangible factors come into play in its determination.

1. Evaluating the Brand Image in the Market

Evaluation of the brand image contributes to the first component, i.e., customer knowledge and perception of your company as a whole and is the most crucial factor which affects your brand equity.

According to Neil Patel’s blog, these metrics can be broken down into two parts, i.e., the functional and the emotional associations of your brand.

Functional associations essentially describe how your product or service is being used. Let’s consider the online dating sphere as an example.

There are almost 15-20 websites and apps that provide matchmaking services based on the profile you upload. However, Tinder emerges as the dominant player in the online dating industry, with almost 8.2 million active users in the United States of America alone, as compared to 5.1 million active users on Match.com

Influencers on the Internet contribute to the brand image as well. Reviews of various products offered by a multitude of brands populate websites like YouTube and Instagram, which help people in deciding what they prefer to purchase.

2. Comparing the Sales of Your Brand with other Brands in the Same Category

This metric is one of the easiest to analyze as all companies keep a record of the sales of the different products they sell and the services they offer.

Higher sales of the products of your company in a particular category as compared to other companies indicate that people prefer your brand over the others.

Measuring this metric enables you to develop strategies to enhance your line of products to suit your customers better.

3. Evaluating the Earning Potential of your Brand in the Long-run

Your company might launch a revolutionary product once in a while, which might generate a ton of revenue in the first few months of its launch.

However, short term profits do not improve your brand equity.  The product you released might become obsolete if another company launches the same product with a few tweaks.

Thus, you must consider the earnings of your brand in the long-run. To do this, you might want to consider these questions:

1. Does your brand offer some uniqueness in customer-compelling ways?
2. Does your brand align with specific issues customers face?
3. Is your brand accessible to all?
4. Does your brand provide excellent value for the price charged?

4. The Price Premium you Charge for the Brand Name

A white Armani cotton t-shirt can cost up to $200 while the same t-shirt from another brand can cost as low as $15. The $185 difference between the prices of the same product is known as the price premium charged for the brand name.

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